Privacy

• 01

  Information we collect

  We collect the information you provide through an enquiry or assessment request — contact details, organisation, and the technical details of the material or prototype concerned — together with any files you choose to attach.

• 02

  How information is used

  Enquiry information is used to assess technical feasibility, to scope and carry out laboratory work, and to prepare the documentation that results from it. It is not used for unrelated marketing purposes.

• 03

  Assessment records

  Assessment records and reports are held under controlled access and are associated with a project reference. They are not published, and they are not disclosed to third parties except where you instruct us to do so or where we are legally required to.

• 04

  Report verification

  The verification page returns status information only. It never discloses report contents, client identity or project details, and a correctly formatted reference does not by itself grant access to any record.

• 05

  Retention

  Records associated with a completed programme are retained so that a finding can be traced back to the observations that produced it. Retention periods are agreed as part of the programme where a specific requirement applies.

• 06

  Your rights

  You may request access to, correction of, or deletion of personal information we hold about you, subject to any record-keeping obligations attached to a completed assessment. Requests are made through the contact page.

Last reviewed — 2026